A few of our frequently asked questions.
Can I buy from Sapling if I am not a New Leaf Builders buyer?
Sapling is only offered to New Leaf Builders home owners and their friends and family. Wondering if you may qualify? Just contact us.
How do I order?
Once you request a quote on the website, we will formalize a price list, and set up a time to meet to put together a package that works for your budget and timeline.
Is there a minimum?
Do you have payment plans?
Yes! Sapling has partnered with LightStream, a fast and easy-to-use lender that specializes in home-related projects like us. No fees, no home equity requirements. No problem.
Where can I go to touch, feel, sit?
Any one of our New Leaf model homes are staged with many of Sapling’s offerings. Fabric and wood samples will be available during one-on-one appointments.
How do I receive my furniture?
What is your return policy?
Sapling covers any and all defects in our goods, carrying all of our vendors’ warranty programs. If you have any questions on products and if they will work with your home, we are here to help.
Are all of your offerings on the website and how often do you update?
We load new inventory every month. Each Market we update with new vendors. If there is something specific that you are looking for and do not see it on our website, please reach out. We are happy to hunt.
Do you have a physical store?
What if I am unhappy with any pieces?
All items are final sale and are not eligible for return or exchange. If the item received is incorrect or damaged, please contact a Sapling team member for assistance.
Do you ever have discount sales? Is there price matching or a price guarantee?
What if the item is damaged upon arrival?
How can I change or cancel my order?
How soon can I receive my furniture?
At Sapling, our goal is to deliver your furniture in the quickest way offering you the best service at the best price! We review each order individually, factoring in destination, weight and size of items. These factors are used to determine the shipping method or methods selected for each order. Items ordered together may not ship together.
Still have questions about our collection or how to purchase? Please use our secure contact form, and one of our team members will respond to you in timely fashion.